Privacy Policy

Last updated: 26 September 2025

This Privacy Policy explains how Maria Nicosia (“we”, “our”, “us”, or “the Site”) collects, uses, and discloses your personal information when you visit or make a purchase from our website, or when you contact us for support.

By using or accessing our services, you agree to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree, please do not use our website or services.

1. Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons, or to reflect changes in our practices.
When we update the policy, we will revise the “Last Updated” date above.
If required by law, we will notify you of significant changes or obtain additional consent.

2. Information We Collect and Why We Use It

We collect personal information in order to provide our services and fulfil our contractual and legal obligations.
The types of information we collect and how we use them depend on how you interact with our website.

(a) Information You Provide Directly

Contact details (name, address, phone number, email address)
Order details (billing and shipping address, payment confirmation)
Account information (username, password, security details)
Shopping activity (items viewed, added to cart or wishlist)
Customer support messages or attachments

(b) Information Collected Automatically

We automatically collect certain information through cookies, pixels, and similar technologies.
This may include your IP address, browser type, device information, access time, and browsing behaviour on our website.

(c) Information from Third Parties

We may receive information from:

Service providers (e.g., Shopify)
Payment processors (e.g., your bank or credit card issuer)
Fulfilment and shipping partners
Marketing and analytics partners who assist in advertising or campaign measurement

3. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Handle returns, exchanges, and customer support requests
Communicate with you about your orders or account
Comply with legal and tax obligations
Improve and personalise your experience on our website
Conduct marketing and promotional campaigns (email, SMS, social media)
Prevent fraud and enhance security

4. Cookies

We use cookies to operate and improve our site, and to enhance your browsing experience.
You may disable or delete cookies via your browser settings, but some website functions may not work properly without them.
For more information, please refer to Shopify’s Cookie Policy.

5. Disclosure of Personal Information

We may share your information with trusted third parties for legitimate purposes, such as:

IT management, payment processing, fulfilment, and logistics providers
Business or marketing partners (including Shopify)
Legal or governmental authorities when required by law
Within our corporate group for operational purposes
During a business transfer such as a merger, acquisition, or insolvency

We do not sell personal data or use sensitive personal information to infer customer characteristics.

6. User-Generated Content

If you post public content such as product reviews, that content may be visible to other visitors.
We cannot control how third parties use this information once it is publicly available.

7. Links to Other Websites

Our site may contain links to third-party websites.
We are not responsible for the privacy practices or accuracy of content on these websites.
Please review their own Privacy Policies before providing any personal information.

8. Children’s Data

Our services are not intended for minors, and we do not knowingly collect data from children.
If a parent or guardian believes that their child has provided personal information, please contact us at info@Maria-nicosia.com, and we will promptly delete the data.

9. Data Security and Retention

We use reasonable technical and organisational measures to protect your information, but we cannot guarantee absolute security.
Do not send sensitive data through insecure channels.

We retain personal information only as long as necessary to:

Maintain your account
Fulfil our services
Comply with legal obligations
Resolve disputes and enforce contracts

10. Your Rights

Under the EU General Data Protection Regulation (GDPR), you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Request limits on how your data is processed.
Data Portability: Request your data in a machine-readable format.
Withdraw Consent: Withdraw consent where processing is based on consent.
Objection: Object to data processing, including for marketing purposes.

You can also unsubscribe from marketing emails at any time by clicking “Unsubscribe” at the bottom of our emails.

11. Complaints

If you have concerns about how we handle your personal data, please contact us at info@Maria-nicosia.com.
You also have the right to lodge a complaint with your local data protection authority in Cyprus or your country of residence.

12. International Data Transfers

Your personal data may be stored or processed outside your country of residence, including in the United States or other countries.
When transferring data outside the EU, we rely on approved transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, to ensure adequate protection.

13. Contact Us

If you have any questions or wish to exercise your rights under this Privacy Policy, please contact us at:
📧 info@Maria-nicosia.com